year-in-review

Did someone say “AI?” 17 predictions about government technology for 2026

Government AI Adoption will move at a pace faster than the Internet and reshape innovation, cybersecurity, procurement and workforce education and development by Intelliworx The classic American baseball legend Yogi Berra is credited with having said, “It’s tough to make predictions, especially about the future.” It’s a snappy quip that captures attention, but it shouldn’t dampen our efforts to try. Predictions force us to question assumptions, correlate trends and stretch our thinking. To that end, predictions for the coming year are a useful thought experiment. As we did last year, we’ve compiled a list of predictions about government technology for the New Year below. Some of these are our own, some were solicited from credible sources, and we also curated a handful – with attribution – from around the web. Stay in touch by subscribing to our email newsletter. We will never share or sell your email address. 1. Government […]

Finding providers: 9 healthcare recruiting statistics that sum up 2025

Filling one physician vacancy: 93 days and $16,000 on average; credentialing adds another 3-4 months before providers can see patients We spend a lot of time perusing healthcare industry surveys and reports. We especially pay attention to healthcare recruiting and retention in rural areas. The thinking is simple: it keeps us informed of the challenges our prospective customers face, and by publishing what we find, we’re curating a library of helpful statistics (stay informed: subscribe by email – we will never sell your information). We easily reviewed a couple of dozen studies this year. Here’s a look back as some of the healthcare statistics about recruiting providers that do well to summarize 2025. Stay in touch by subscribing to our email newsletter. We will never share or sell your email address. 1. PCPs earned $300,000; APPs earned $120,000 A benchmark report from MGMA found compensation continues to grow […]

The 7 most-read posts on the Intelliworx government blog in 2025

Financial disclosure and customer experience (CX) were among the most popular categories of content among readers interested in modernizing the federal government’s tech We published about 40 posts on the Intelliworx blog in two distinct sections: government and healthcare. That’s on par with our efforts in prior years. As has become our custom, we go back through the analytics at the end of the year to see what was of most interest to readers. Below are the most-read blog posts for 2025. Stay in touch by subscribing to our email newsletter. We will never share or sell your email address. Number 7: CX is a bipartisan issue for the federal government More than aesthetics, good design across websites, apps, and even those arduous government forms, drives efficiency that saves time and taxpayer money. Read more: Good design and customer experience (CX) is a bipartisan issue we should all get behind […]

SBA certifies Intelliworx as a Service-Disabled Veteran-Owned Small Business (SDVOSB)

Intelliworx CEO Rob Hankey served as a rotary wing pilot in the Army, a later as a flight test engineer; both experiences had a profound influence on his venture into SaaS and technology by Intelliworx The Small Business Administration (SBA) has certified Intelliworx as a service-disabled veteran-owned small business (SDVOSB). This makes the company “eligible to compete for sole-source and set-aside contracts,” according to the SBA. “At least 5% of all federal contracting dollars each year are set aside specifically for certified SDVOSBs,” the agency says on its website. There are other similar designations that “can also compete for contracts under other qualifying socio-economic programs.” To qualify for certification, businesses must meet certain requirements for both veteran ownership – and a service-connected disability. Intelliworx has long been accredited as a veteran-owned small business (VOSB) through the same program, however, the service-disabled designation is new. To be sure, Intelliworx has earned […]

The 7 most-read posts on the Intelliworx government and healthcare blog in 2024

CX, predictions for government technology next year, telework and government modernization are among the most popular blog posts we published in 2025 by Intelliworx This year is the first year we’ve made a real effort to weigh in with our thinking on government technology. We also began our first venture into developing software for private-sector healthcare facilities in rural areas – to address the talent crunch. In total, we published 32 blog posts about government and healthcare. That’s a good start for the first year and we wanted to see which ones were most popular. So, for our final post of 2024, here are the most-read posts on the Intelliworx blog, based on a review of reader analytics. Number 7: Government and citizens stand to gain from CX improvements Martha Dorris says good customer experience (CX) is a ‘patriotic’ initiative that provides better service and enables the government to run […]

Year in Review: 10 Milestones Intelliworx Achieved in 2024

Intelliworx reached 39 ‘authorizations to operate’ this year, secured a 100% customer renewal rate, and launched new software solutions, among other accomplishments over the last 12 months by Intelliworx This year has been one of the most successful years for Intelliworx in our 20-year history. We’re very proud of our team and what we’ve accomplished. While we spend the bulk of our time on this blog dedicated to exploring informative topics (i.e. government modernization, digital transformation, CX and etc.) that we think are helpful to our customers – we hope you’ll excuse us if we indulge in a short victory lap. Below are some of the actions and outcomes that made this year a milestone in our company’s history. 1. Earned 100% customer renewal Winning customer renewals is different in the government space. Solution providers in the private sector merely have to convince a customer to renew annually. Customers may […]

Year in review: 20 government tech statistics and numbers that summarize 2024

Federal employee engagement, IT modernization, AI, FedRAMP, CX and telework are among the technology issues summarized in numbers by Intelliworx Numbers are excellent tools for reflection. However accurate or faulty the human interpretation, a number on its own is agnostic. To put it another way, a number alone isn’t inherently good or bad – it just is – it’s just a number. As such, a numbers-driven post is a sound addition to our year-end roundup series. We’ve culled through the dozens of posts we’ve published this year to look back over the numbers. We’ve also done the same with several trade publications that cover the government space looking for such numbers. Below is what we found – it’s effectively a review of the past year in government technology – as expressed by numbers. 1. Federal employees report record engagement (73 of 100) Civil servants gave their employers high marks […]