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Intelliworx News and Announcements

Find the latest news and announcements from Intelliworx, plus insights and analysis as we blog on the B2B topics that matter to the federal government community, healthcare facilities, and the private sector.

Troubleshooting what went wrong with FAFSA – and how to fix it

Troubleshooting what went wrong with FAFSA – and how to fix it

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Digital modernization is harder than it sounds; here’s what we believe went wrong and how we think this could be prevented in the future  by Intelliworx® Note: Our intent here isn’t to criticize the government or another solution provider trying to help the government, but to contribute to an important conversation about what happened. Just like an after-action review (AAR) in the military, nobody can solve a problem if we’re all too afraid to talk about the realities in public. To that end, we’ve done our best to describe suggestions in a positive fashion.  Intelliworx has helped some 30 federal agencies transform hundreds of government forms. We don’t just turn paper forms into digital copies like PDFs, we transform the whole business process making it better and easier for everyone involved.  We have a special interest in education too. This is because we’ve helped the Department of Veterans Affairs (VA) […]

Survey: 45% of healthcare providers will refuse a job offer if the recruiting experience is poor

Survey: 45% of healthcare providers will refuse a job offer if the recruiting experience is poor

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Providers say the most attractive qualities of working in a rural healthcare facility are lower cost of living, more time with patients and better work-life balance  by Intelliworx  When it comes to recruiting providers, healthcare facilities don’t get a second chance to make a good first impression. That’s one high-level finding of a 5-question snap survey of 107 U.S. healthcare providers we just fielded. This matters because healthcare is already facing a talent shortage. The matter is even more acute in rural facilities because the available talent pool is smaller and shrinking as the Baby Boomer Generation retires. Rural facilities will have to work harder to attract talent. There is room for optimism too though. Providers also shared what they see as the benefits of working for a rural facility. The fact is many providers are attracted to the medical community out of a sense of compassion for humanity. It’s […]

Intelliworx to Showcase Workforce Management Software at AAPPR and ASHHRA Healthcare Conferences 

Intelliworx to Showcase Workforce Management Software at AAPPR and ASHHRA Healthcare Conferences 

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FOR IMMEDIATE RELEASE Rural healthcare struggles to attract and retain providers; Intelliworx helps solve this challenge by streamlining the processes of talent acquisition and staff retention  Sterling, VA – March 21, 2024 – Intelliworx, a leading provider of workflow and process automation software for rural healthcare and government, announced today it will exhibit its product at two conferences focused on healthcare provider recruiting and retention. The two conferences – the 2024 AAPPR Annual Conference and the 2024 ASHHRA Annual Conference and Exposition – are both focused on the challenges of recruiting medical staff.  “There’s a shortage of provider talent that makes recruiting tough for everyone,” said Intelliworx CEO Rob Hankey. “Yet we know from research that a range of economic, geographic and societal factors all make attracting providers even harder for rural healthcare facilities.” Intelliworx believes a key part of the remedy is streamlining and refining processes for recruiting, onboarding […]

A Porter’s Five Forces Analysis for Provider Talent in Rural Healthcare

A Porter’s Five Forces Analysis for Provider Talent in Rural Healthcare

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Direct competition from urban hospitals is just one factor among many that make up the competitive landscape for provider talent   by Intelliworx  The renowned economist Michael E. Porter first published his “Five Forces” framework for analyzing competitive markets in the Harvard Business Review (HBR) in 1979. Porter’s Five Forces, provides a sound way to analyze the competitive landscape necessary to develop a winning strategy.  The fact that Porter refers to a landscape is telling. Competitors are just one factor in a competitive landscape. Porter realized that competition stems from more than just rival products – but also the actions of customers, partners and even new technology.  Perhaps to emphasize this point, Dr. Porter updated the framework in 2008 and republished it in HBR. He also offered this explanation to go along with it: “In essence, the job of the strategist is to understand and cope with competition. Often, however, managers […]

7 financial disclosure tools government ethics shops need to streamline conflict review

7 financial disclosure tools government ethics shops need to streamline conflict review

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Agencies review tens of thousands of financial disclosure forms from civil servants every year, here’s how 39 agencies have made things easier for their ethics offices by Intelliworx Every year ethics offices around the government face a time crunch during the financial disclosure period. That’s when lawyers and compliance officials sort through tens of thousands of disclosure forms submitted by civil servants looking for conflicts of interest.  While only the most senior government employees are typically required to do this, it still amounts to hundreds of thousands of forms. In the last six years, Intelliworx has helped 39 government ethics offices process more than half a million financial disclosure forms.  Why are we involved? We built a software platform that not only digitizes financial disclosure forms (including OGE-450 and OGE-278) but also digitizes the entire process – from data collection to review and approval. That makes it easier for civil […]

The 7 trends rural healthcare recruiters must navigate in 2024

The 7 trends rural healthcare recruiters must navigate in 2024

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The demand for healthcare continues to outpace as the supply of providers shrinks. The recruiting of physicians and nurse practitioners has become more challenging. That’s according the Review of Physician and Advanced Practitioner Recruiting Incentives, by AMN Healthcare (formerly Merritt Hawkins). The infographic nearby depicts data from the 30th annual study is based on data stemming from 2,676 providers that AMN has placed into permanent positions over a one-year period. The most recent study identified seven trends that rural healthcare recruiters must navigate in 2024 and are as follows:

The 7 common challenges digitizing federal application processes solves

The 7 common challenges digitizing federal application processes solves

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More agencies are digitizing forms and processes because it’s a cost-effective way for the government to deliver a higher quality of service and benefits to citizens by Intelliworx  The key to the federal government’s digital transformation is to keep the big picture in mind. So wrote our CEO Rob Hankey in a recent article contributed to FEDweek. Digitizing a single form is relatively straightforward, he noted. The hard part is mapping the data collected on these forms to the larger business process and workflow. The management of applications – or application management – is a good example. Citizens must apply for a range of government benefits, authorizations, and services at different times in their lives. This ranges from obtaining a passport and requesting student loans – to securing permits to use federal land and applying for federal housing grants. There are a lot of good reasons for the renewed enthusiasm […]

Proactive accountability is the key to telework in the federal government

Proactive accountability is the key to telework in the federal government

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Nearly 60% of the federal workforce works remotely today; here’s the gist of what agencies need to demonstrate the value of telecommuting by Intelliworx  The debate over telework has reached new heights. Some folks are for it – others are against it – and few seem to be giving up any space for compromise. In the interim, federal agencies are stuck juggling competing interests from employees, leaders and politicians. The Federal Aviation Administration (FAA) is a recent example. Following pressure from Congress and the Administration, it began pressing employees to return to the office last year. However, they have recently backed off following union pressure.  In response to that pressure, the FAA is proposing a hybrid model. It requires employees assigned to FAA headquarters to work in the office at least four days every two weeks. Many other agencies are moving to put similar requirements in place.  Two years of […]

Streamlining Digitizing of Government Documents Demands Comprehensive Process Mapping

Streamlining Digitizing of Government Documents Demands Comprehensive Process Mapping (FEDweek)

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Taking a single form and digitizing it is straightforward; the challenge lies in planning how the form’s data will fit back into the overall business process. I spoke with a procurement officer facing a unique issue while attending a recent federal agency event crucial to raising awareness of solutions for the government’s digital transformation goals. The agency needed to capture and integrate hand-signed consent forms into dual record systems, as they could not accept electronic signatures. This highlights an essential aspect of government form digitization – understanding that forms are a part of a larger business workflow. Forms simply collect data that is to be used. It’s essential to map out the entire business process. Read the full post here: Efficiently Digitizing Government Documents Requires Mapping out the Whole Process (FEDweek)

The top recruiting challenges facing rural hospitals [and ideas for overcoming them]

The top recruiting challenges facing rural hospitals [and ideas for overcoming them]

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Survey research finds the lower cost of living, greater autonomy and a higher sense of fulfillment are attractive characteristics rural healthcare facilities should pitch to prospective provider candidates  by Intelliworx  Rural healthcare facilities are under financial pressure. At the end of 2022, the American Hospital Association (AHA) reported 136 rural hospitals closed between 2010 and 2021.  The trend hasn’t slowed down either. As we turned the corner on the New Year, another 88 hospitals, many of which are rural, shuttered or cut back on the healthcare services offered.  There are many reasons why this is happening. One significant factor is that rural facilities struggle to attract talent, such as physicians, physician assistants (PAs) and nurse practitioners (NPs).    A periodic survey – Rural Physician Recruitment and Staffing Survey Results – by Jackson Physician Search does well to quantify some of the challenges and propose some ideas for overcoming them. Below are […]

5 benchmarks for financial incentives in healthcare recruiting

5 benchmarks for financial incentives in healthcare recruiting

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Family practice physicians average $255,000 in salary, while NPs and PAs average $151,000; the vast majority of healthcare employers compensate providers for continuing education and offer educational loan forgiveness by Intelliworx As far as benchmarking goes in healthcare recruiting, the AMN Healthcare (formerly Merritt Hawkins) annual report on recruiting incentives is very credible. The organization has been producing the report based on talent searches it has conducted for the last 30 years. This year, the report is based on 2,676 permanent positions the organization has filled for physicians and advanced providers, such as nurse practitioners (NPs) and physician assistants (PAs). We’ve previously covered some of the takeaways we gleaned from the report on market dynamics and the competition for talent. This post will summarize some of the key benchmarks for financial incentives in healthcare. 1. Provider salary ranges and averages AMN says it conducted more searches for NPs than any […]

Recruiting: 5 emerging sources of healthcare are adding new competition for talent

Recruiting: 5 emerging sources of healthcare are adding new competition for talent

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Demand for healthcare has grown as the supply of providers has fallen; this is creating new competition for credentialed talent by Intelliworx The shortage of healthcare providers has led to longer wait times for appointments. New patients experience an average wait time that’s 8% longer than it was in 2019. Further, these wait times have grown 24% since 2004. That’s according to a report titled, 2023 Review of Physician and Advanced Practitioner Recruiting Incentives, by AMN Healthcare (formerly Merritt Hawkins). This has resulted in several new business models, all of which aim to ease access to healthcare but also create new competition for credentialed healthcare talent. The report identified five new or emerging competitors. 1. Retail pharmacy chains opening up clinics Pharmacy chains like CVS and Walgreens are investing in clinics run out of their retail locations. Collectively, these clinics experienced patient growth while primary care facilities have seen a […]

7 market dynamics rural healthcare recruiting must navigate in 2024

7 market dynamics rural healthcare recruiting must navigate in 2024

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Recruiting of physicians and nurse practitioners may become more challenging as the demand for healthcare continues to grow while the supply of providers shrinks by Intelliworx Most healthcare facilities are acutely aware of the talent acquisition challenges facing healthcare organizations. What they may not have considered is the impact some macro market dynamics have contributed. To that end, an annual report, the 2023 Review of Physician and Advanced Practitioner Recruiting Incentives, by AMN Healthcare (formerly Merritt Hawkins), now in its 30th year, does well to identify seven such dynamics. 1. The U.S. population continues to grow Citing data from the Census Bureau, the report says, “The U.S. population is projected to grow from 332 million people today to 423 million by 2050.” Forecasts like this may vary depending on who is doing the counting, but most projections forecast continued growth and this drives demand for healthcare services. 2. The U.S. […]

21 statistics that summarize the cost of healthcare recruiting and retention

21 Statistics that Summarize the Cost of Healthcare Recruiting and Retention

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Healthcare organizations spend upwards of $50,000 for a single recruiting search on a physician – but the “cost” of lost revenue from vacancies can be much higher and more challenging for rural facilities   by Intelliworx We recently launched a brand-new software solution called Workforce Management. The product was a year in the making and is intended to help rural healthcare facilities streamline the recruiting process for providers and other healthcare workers. While we’ve been in the software business for more than 20 years, launching a new product carries inherent risks in a free market. However, we’ve poured a lot of resources into researching the challenges around recruiting in rural hospital settings.  Here’s a sample of some of the secondary research we reviewed, which may provide some insights and benchmarks that are useful to the community.  1. Physician recruiting fees can be up to 35% of annual salary The search consulting […]

Healthcare Workforce Management

Intelliworx Launches New Workforce Management Software for Rural Hospitals

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FOR IMMEDIATE RELEASE Workflow and Process Automation Platform Aims to Streamline and Reduce the Cost of Recruiting, Hiring and Onboarding of Providers for Underserved Healthcare Facilities  Sterling, VA – November 14, 2023 – Intelliworx, a provider of workflow and process automation software, has rolled out a new product called Workforce Management to modernize and improve the process of talent acquisition for rural hospitals. The solution will help smaller healthcare facilities reduce the cost of recruiting, shorten the time it takes to fill open positions and improve the overall experience for hospitals and prospective candidates. “Anyone that works in healthcare knows there’s a shortage of qualified staff, but the problem is more acute among rural hospitals,” said Intelliworx CEO Rob Hankey. “Compensation tends to be lower, and the workload is larger, so they really need to have their processes for attracting, screening and onboarding new hires polished to attract and retain […]

OMB’s new guidance to Federal agencies for implementing the 21st Century IDEA emphasizes rebuilding trust in government by improving the digital experience of its websites and apps

7 takeaways from OMB’s 21st Century IDEA guidance [OMB M-23-22]

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OMB’s new guidance to Federal agencies for implementing the 21st Century IDEA emphasizes rebuilding trust in government by improving the digital experience of its websites and apps by Intelliworx If you can’t find the information you are looking for on a website it erodes trust. The same is true if the information you do find is outdated or conflicting. That’s a problem the U.S. government is striving to address on its digital properties.  Trust in government is at an all-time low, according to the 2023 Edelman Trust Barometer, an annual global survey. It found people trust business and non-governmental organizations more than they trust the government – and it’s been trending in this direction for years.   So, the digital experience (DX) – the interactions citizens have with government websites and apps – impacts trust. Fixing the issues isn’t a panacea, but it will go a long way toward rebuilding trust.  […]

Intelliworx Delivers Unmatched Quality Assurance in our SaaS Applications

Intelliworx Delivers Unmatched Quality Assurance through our SaaS Platform | Meet our Team

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Quality Assurance (QA) At Intelliworx, we believe that our people are the driving force of our success and that our company is defined by the qualities of our team members. Today, we are highlighting our Quality Assurance Team. Intelliworx’s QA (quality assurance) team includes individuals from various professional backgrounds. Our QA Lead is Ben Nitschke, and he has been with the Intelliworx team for nearly 2 years. Ben is responsible for end-to-end testing and directing how Quality Assurance issues are assigned to other team members. Working alongside Ben is Margo Green, who started her career as a software developer and has spent the last 8 years working as a software tester. Shonnie Calloway has been in the IT industry for over 20 years and has worked for major insurance & airline companies as a QA tester before joining Intelliworx. What do Intelliworx’s QA testers do? To put it simply, they are the […]

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HRworx Announces Rebrand, Changes Name to Intelliworx | Press Release

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HRworx Announces Rebrand, Changes Name to Intelliworx HRworx Announces Rebrand, Changes Name to Intelliworx Intelliworx unveils new name, and logo as part of rebranding. STERLING (VA, USA) JANUARY 4, 2017 Intelliworx, developer of SaaS process management solutions, has completed a rebranding effort along with revised corporate vision. At the center of this rebranding is the change of the company name to Intelliworx from HRworx, and an update to the corporate logo. “HRworx has a brand new look, feel, and NAME. We remain the same great company that we’ve been over the last 15 years, but have expanded our platform to support any workflow you can imagine. Many fields of business, not just HR, can benefit from our technology. Welcome to Intelliworx.” Over the course of the company’s history, Intelliworx (formerly HRworx) has cemented its status as a market innovator and champion of digital transformation, empowering clients to seamlessly transition their […]