Intelliworx excels in our ability to revolutionize outdated and convoluted data collection processes, traditionally conducted through paper or complicated online fillable forms, into a 21st-century IDEA-compliant, streamlined, and user-friendly digital experience (DX). In this era of technological advancement, our primary focus is optimizing users’ digital experience, ensuring a seamless, mobile-friendly, and efficient interaction.
Customer Experience (CX) is at the forefront of our approach, encompassing the delivery of a solution that is easy to comprehend and navigate and adept at gathering all necessary information required by the organization at one time. Paper forms and online forms are notorious for their complexity, redundancy, and cookie-cutter nature. Our Intelliworx platform fully embraces the 21st-century IDEA by adopting adaptive, intelligent interview workflows tailored to provide a positive mobile-first digital experience for every user, reviewer, and approver within the system.
Manually managed document-based processes undergo in-depth analysis and transformation using our core technology. Our adaptive interview flows intelligently collect only essential information once, enhancing the overall Customer Experience for 21st Century IDEA compliance. The gathered data is then stored and can be easily reviewed based on your business practices, integrated into other record-keeping systems, and effortlessly rendered into official documents as needed. This commitment to an easy-to-use and accessible digital experience aligns with the innovative standards of the 21st Century IDEA Act.