Government

20 telework tips for government agencies, leaders and individual contributors

Here’s a well-researched list of ideas stemming from government, human resources and consulting firms for running effective telework, remote and hybrid offices via Intelliworx The current debate over teleworking in government primarily centers on where work is performed. Whether your personal inclinations favor telework or not – that’s the wrong focus. A better debate would center on productivity, as our CEO Rob Hankey wrote recently for Government Executive. The pandemic that necessitated telework is long over, but it’s had a lasting impact. In the years since, we’ve had a lot of time to experiment with telework programs – and document some of the best practices. Recently, we canvassed telework management ideas stemming from government agencies, human resources experts and consulting firms. We’ve organized what we found into 20 tips that are segmented into three sections: Telework tips for agencies and policy; Telework tips for leaders and managers; and Telework tips […]

Focusing on Productivity: How OMB Can Resolve the Telework Debate

Resolving the Telework in Government Debate by Focusing on Productivity (GovExec)

The ongoing debate over telework in federal agencies involves differing views from civil servants, Congress, and the Administration. While many federal employees report higher productivity and fewer distractions when working remotely, Congress demands concrete data to validate these claims. The Office of Management and Budget is tasked with balancing these perspectives. It must also address the Administration’s push for a partial return to office work. Many employees and unions continue to resist this effort, and OMB must find a middle ground. Intelliworx CEO Rob Hankey suggests a focus on productivity rather than physical presence to resolve these differences. Read the full post here: Put the telework debate to rest by focusing on productivity (GovExec) * * * Track your telework agreements! We’d be remiss if we didn’t point out that Intelliworx can help federal agencies with digitization of telework agreements, the workflow for review and approval of those, and securely […]

Modernizing financial disclosure through digital transformation strengthens ethical integrity and trust in government

Modernizing financial disclosure through digital transformation strengthens trust in government (Federal News Network)

Government ethics reviewers are drowning in paper when it comes to financial disclosure, and it’s costing taxpayers. Paper and no-frills digital forms make filing disclosures on time difficult for busy officials. For ethics teams, manually reviewing massive volumes of forms leads to missed details and struggles to meet deadlines. Moving ethics financial disclosure to modern, secure, cloud-based, best-in-breed technology is more than a solid organizational and time-saving idea. Embracing these technologies is essential to preventing future ethical breaches and safeguarding public trust. Read the full post here: Financial disclosure is a deserving target for the government’s digital transformation (Federal News Network)

10 government ethics best practices for conflict review and financial disclosure

These tips can help government ethics offices streamline the processes for ensuring financial disclosure filings are complete, accurate, and on time Every government worker who is in a position to make final decisions or take actions that “will have a direct and substantial economic effect on the interests of any non-federal entity” is required to fill out an annual financial disclosure form. The purpose is simple – to eliminate any conflict of interest – or even the appearance of a potential conflict of interest. Yet not every ethics office navigates the financial disclosure season in the same way. We’ve seen it firsthand working with nearly 40 different government agencies, in recent years, to assist with more than a half million financial disclosure forms. Our experience in this area has given us a good view of which processes work well – and which ones need improvement. Below are a handful of […]

Troubleshooting what went wrong with FAFSA – and how to fix it

Digital modernization is harder than it sounds; here’s what we believe went wrong and how we think this could be prevented in the future by Intelliworx® Note: Our intent here isn’t to criticize the government or another solution provider trying to help the government, but to contribute to an important conversation about what happened. Just like an after-action review (AAR) in the military, nobody can solve a problem if we’re all too afraid to talk about the realities in public. To that end, we’ve done our best to describe suggestions in a positive fashion. Intelliworx has helped some 30 federal agencies transform hundreds of government forms. We don’t just turn paper forms into digital copies like PDFs, we transform the whole business process making it better and easier for everyone involved. We have a special interest in education too. This is because we’ve helped the Department of Veterans Affairs (VA) […]

7 financial disclosure tools government ethics shops need to streamline conflict review

Agencies review tens of thousands of financial disclosure forms from civil servants every year, here’s how 39 agencies have made things easier for their ethics offices by Intelliworx Every year ethics offices around the government face a time crunch during the financial disclosure period. That’s when lawyers and compliance officials sort through tens of thousands of disclosure forms submitted by civil servants looking for conflicts of interest. While only the most senior government employees are typically required to do this, it still amounts to hundreds of thousands of forms. In the last six years, Intelliworx has helped 39 government ethics offices process more than half a million financial disclosure forms. Why are we involved? We built a software platform that not only digitizes financial disclosure forms (including OGE-450 and OGE-278) but also digitizes the entire process – from data collection to review and approval. That makes it easier for civil […]

The 7 common challenges digitizing federal application processes solves

More agencies are digitizing forms and processes because it’s a cost-effective way for the government to deliver a higher quality of service and benefits to citizens by Intelliworx The key to the federal government’s digital transformation is to keep the big picture in mind. So wrote our CEO Rob Hankey in a recent article contributed to FEDweek. Digitizing a single form is relatively straightforward, he noted. The hard part is mapping the data collected on these forms to the larger business process and workflow. The management of applications – or application management – is a good example. Citizens must apply for a range of government benefits, authorizations, and services at different times in their lives. This ranges from obtaining a passport and requesting student loans – to securing permits to use federal land and applying for federal housing grants. There are a lot of good reasons for the renewed enthusiasm […]

Proactive accountability is the key to telework in the federal government

Nearly 60% of the federal workforce works remotely today; here’s the gist of what agencies need to demonstrate the value of telecommuting

The debate over telework has reached new heights. Some folks are for it – others are against it – and few seem to be giving up any space for compromise. In the interim, federal agencies are stuck juggling competing interests from employees, leaders and politicians.

The Federal Aviation Administration (FAA) is a recent example. Following pressure from Congress and the Administration, it began pressing employees to return to the office last year. However, they have recently backed off following union pressure.

Streamlining Digitizing of Government Documents Demands Comprehensive Process Mapping (FEDweek)

Taking a single form and digitizing it is straightforward; the challenge lies in planning how the form’s data will fit back into the overall business process. I spoke with a procurement officer facing a unique issue while attending a recent federal agency event crucial to raising awareness of solutions for the government’s digital transformation goals. The agency needed to capture and integrate hand-signed consent forms into dual record systems, as they could not accept electronic signatures. This highlights an essential aspect of government form digitization – understanding that forms are a part of a larger business workflow. Forms simply collect data that is to be used. It’s essential to map out the entire business process. Read the full post here: Efficiently Digitizing Government Documents Requires Mapping out the Whole Process (FEDweek)

5 benchmarks for financial incentives in healthcare recruiting

Family practice physicians average $255,000 in salary, while NPs and PAs average $151,000; the vast majority of healthcare employers compensate providers for continuing education and offer educational loan forgiveness by Intelliworx As far as benchmarking goes in healthcare recruiting, the AMN Healthcare (formerly Merritt Hawkins) annual report on recruiting incentives is very credible. The organization has been producing the report based on talent searches it has conducted for the last 30 years. This year, the report is based on 2,676 permanent positions the organization has filled for physicians and advanced providers, such as nurse practitioners (NPs) and physician assistants (PAs). We’ve previously covered some of the takeaways we gleaned from the report on market dynamics and the competition for talent. This post will summarize some of the key benchmarks for financial incentives in healthcare. 1. Provider salary ranges and averages AMN says it conducted more searches for NPs than any […]

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