Survey finds one in four healthcare organizations experience as much as $1 million annually in lost billings due to credentialing issues
FOR IMMEDIATE RELEASE While most respondents expressed confidence in their process, the contrast with the financial impact suggests a ‘credentialing confidence paradox’ Williamsburg, VA – January 15, 2026 – The process of credentialing healthcare providers after they’ve accepted a job offer is having a financial impact on healthcare organizations, according to a new survey by Intelliworx. The survey polled 214 human resources, operations and finance professionals working for U.S. healthcare organizations. It found that more than four in 10 respondents said their healthcare organization experiences up to $50,000 in lost billings every month. Another 25% say they miss out on billings to the tune of $100,000 a month or more. Further, one in 10 respondents reported lost billings in excess of $200,000 per month. On an annual basis, missed monthly billings can add up to millions of dollars in lost annual revenue. “Healthcare is unique because after they’ve gone through […]