What is an intelligent interview? The technology to digitize government forms at scale
Intelligent interviews convert paper forms into digital data collection, which streamlines government processes and makes the data securely available for reuse and integration by Intelliworx We use the term “intelligent interview” often in federal technology circles. The nearly forty federal agencies we are fortunate to call customers know exactly what this term means. Yet there are a number that do not, so this is an effort to define the term. The first thing to understand is that government forms are a vehicle to collect data. Whether the form is on paper or online, that collection of data initiates a process. While many processes have been digitized, the government publishes tens of thousands of forms, and that means modernization is a continuous task. Scanning paper into a system or even turning paper forms into PDFs (portable document format) isn’t enough. Data, in these formats, has limited flexibility to be used elsewhere. […]