The push for artificial intelligence (AI) in government faces a major challenge. Without standardizing business processes and IT infrastructures, agencies risk repeating the inefficiencies of past modernization efforts. Despite years of attempts to standardize, many federal agencies continue to operate in silos. This has resulted in duplicated efforts, inefficiencies, and budget overruns. Without addressing the underlying issues, AI could further complicate IT systems, leading to even greater fragmentation. Intelliworx CEO Rob Hankey explores why successful AI integration hinges on standardizing processes before automating them.
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Government AI Push Should Prioritize Standardization or Risk Repeating History (FEDweek)
