Blog

1-in-4 healthcare organizations experience as much as $1 million (or more) annually in lost billings due to credentialing issues

Lost billings: The financial impact of provider credentialing process in healthcare

New survey finds one in four healthcare organizations experience as much as $1 million (or more) annually in lost billings due to credentialing Healthcare organizations report completing provider credentialing faster than in prior years and expressed confidence in their processes. Even so, more than one-third of respondents experience lost billings as a result of credentialing challenges. That’s according to a new survey we commissioned of human resources, operations and finance professionals working for U.S. healthcare organizations. More than four in 10 (43%) of respondents said their organization experiences $50,000 or more in lost billings every month as a result of credentialing issues. Further, one in four (25%), experience lost billings to the tune of $100,000 a month or more. When considering the impact on a yearly basis, those losses in monthly billing quickly add up to seven figures. The contrast between the confidence expressed in the process and the financial […]

Finding providers: 9 healthcare recruiting statistics that sum up 2025

Filling one physician vacancy: 93 days and $16,000 on average; credentialing adds another 3-4 months before providers can see patients We spend a lot of time perusing healthcare industry surveys and reports. We especially pay attention to healthcare recruiting and retention in rural areas. The thinking is simple: it keeps us informed of the challenges our prospective customers face, and by publishing what we find, we’re curating a library of helpful statistics (stay informed: subscribe by email – we will never sell your information). We easily reviewed a couple of dozen studies this year. Here’s a look back as some of the healthcare statistics about recruiting providers that do well to summarize 2025. Stay in touch by subscribing to our email newsletter. We will never share or sell your email address. 1. PCPs earned $300,000; APPs earned $120,000 A benchmark report from MGMA found compensation continues to grow […]

The 7 most-read posts on the Intelliworx government blog in 2025

Financial disclosure and customer experience (CX) were among the most popular categories of content among readers interested in modernizing the federal government’s tech We published about 40 posts on the Intelliworx blog in two distinct sections: government and healthcare. That’s on par with our efforts in prior years. As has become our custom, we go back through the analytics at the end of the year to see what was of most interest to readers. Below are the most-read blog posts for 2025. Stay in touch by subscribing to our email newsletter. We will never share or sell your email address. Number 7: CX is a bipartisan issue for the federal government More than aesthetics, good design across websites, apps, and even those arduous government forms, drives efficiency that saves time and taxpayer money. Read more: Good design and customer experience (CX) is a bipartisan issue we should all get behind […]

How Should Healthcare Organizations Adopt Generative AI? [Healthcare IT]

Healthcare organizations are rapidly experimenting with generative AI to address staffing shortages and operational complexity. Early adoption models vary widely, leading to inconsistent results and growing skepticism around ROI. Analysis of real world use cases reveals three dominant approaches. Wildcard and passive deployments often disappoint due to lack of oversight and context. Augmentative AI, by contrast, pairs technology with experienced professionals who can evaluate and refine output. Augmentative AI supports existing expertise rather than replacing it. This approach improves efficiency, maintains quality, and offers a practical path forward for healthcare leaders seeking sustainable AI value. Key Takeaways Generative AI delivers the most value when augmenting experienced healthcare professionals Wildcard and passive AI approaches often fail to produce reliable ROI Augmentative AI improves productivity without sacrificing quality Recruiting and HR workflows benefit immediately from expert guided AI use Healthcare leaders should prioritize augmentation focused AI strategies Read the full Contributed Blog […]

Wait time lengthens as the healthcare provider shortage persists, report finds

The average wait time to see a provider stretched to 31 days in 2025 – up 44% since 2004; APPs are one bright spot for filling the recruitment gap The wait time to see a provider has grown longer, amid a persistent shortage of providers, including physicians and advanced practice providers (APPs). In 2025, a patient can expect to wait a full month – 31 days – to see a provider. That number stems from a recent report by AMN Healthcare. It’s based on data from 15 major metropolitan areas – and across six medical specialties: “The average time needed to schedule a physician appointment in 15 top metropolitan areas has grown by 19% since 2022 and by 48% since 2004.” Patients for certain specialists can expect even longer wait times: “For example, the average time needed to schedule an OB/GYN appointment as tracked in the 2025 survey is 41.8 […]

Search trends: Which healthcare employers are searching for providers?

Not all healthcare employers are putting the same emphasis on recruiting searches for providers; hospital hiring is hampered by a “prevailing mood of uncertainty” Despite the shortage of providers in healthcare, not all organizations are placing the same earnestness in recruiting additional help. That’s one of the more surprising observations from the annual review of provider searches by AMN Healthcare (formerly Merritt Hawkins). The company provides staffing solutions, among other services, for healthcare organizations. Every year it compiles data from its searches to produce reports. This year AMN published its 32nd edition based on more than 1,400 searches during a 12-month period ending March 31, 2025. While every healthcare employer seemingly needs additional staff, some categories are noticeably more active than others. We previously covered some of the quantitative healthcare provider compensation benchmarks. In this post, we’re looking at search trends by the type of healthcare employer segmented in the […]

Healthcare provider compensation: 5 data-driven statistics from 1,400-plus searches

Average starting salaries for new physicians remain at ~$400,000; nurse practitioner starting salaries grew to $180,000 as healthcare seeks APPs to fill in staffing gaps Demand for healthcare providers exceeds the current supply. That’s been the trend for several years now and shows no sign of slowing. Shortage estimates vary somewhat, but they all remain high. Both the Association of American Medical Colleges (AAMC) and Health Resources and Services Administration (HRSA) project shortages in excess of 80,000 physicians over the next decade. That’s according to a recent report by AMN Healthcare, formerly known as Merritt Hawkins. The company provides a range of services supporting healthcare organizations, including staffing services such as recruiting searches for providers. This work has provided them with a solid data set to calculate benchmarks for starting salaries, bonuses, and other financial incentives healthcare employers have set to help attract new providers to their organization. This edition […]

What is an intelligent interview? The technology to digitize government forms at scale

Intelligent interviews convert paper forms into digital data collection, which streamlines government processes and makes the data securely available for reuse and integration by Intelliworx We use the term “intelligent interview” often in federal technology circles. The nearly forty federal agencies we are fortunate to call customers know exactly what this term means. Yet there are a number that do not, so this is an effort to define the term. The first thing to understand is that government forms are a vehicle to collect data. Whether the form is on paper or online, that collection of data initiates a process. While many processes have been digitized, the government publishes tens of thousands of forms, and that means modernization is a continuous task. Scanning paper into a system or even turning paper forms into PDFs (portable document format) isn’t enough. Data, in these formats, has limited flexibility to be used elsewhere. […]

What ethics questions do federal employees ask most frequently? [The Federal Drive]

Federal ethics offices across executive branch agencies field thousands of questions annually, with gift acceptance, outside employment, and personal financial interests representing the top three categories of concern. According to Intelliworx’s analysis of the Office of Government Ethics’ latest survey data, financial conflicts dominate federal employee inquiries as government workers navigate complex situations where external parties seek to influence decisions affecting billions in taxpayer dollars. On a recent appearance on The Federal Drive with Terry Gerton, John Martin, Business Analyst with Intelliworx, explains that while most federal employees act with good intentions, daily work pressures can obscure potential conflicts until problems emerge, making proactive identification essential. Digital transformation has revolutionized federal ethics compliance through automated disclosure systems that significantly improve reporting accuracy while reducing administrative burden. Intelliworx supports financial disclosure automation for dozens of federal agencies, providing technology that pre-populates recurring information, flags discrepancies between reporting periods, and maintains searchable […]

How long does it take for a healthcare employer to fill a provider vacancy?

It takes about three months to fill a provider vacancy at a median cost of roughly $16,000 per search; another three to four months are required to complete credentialing The time it takes to fill open vacancies for provider positions continues to edge longer as demand for physicians and advanced practice providers (APPs) remains high. That’s our observation after reviewing a new report titled the “2025 Physician and Provider Recruitment Benchmarking Report” by AAPPR. The report is based on data for the calendar year 2024. It includes responses from 128 healthcare organizations that provided data on some 15,000 searches. The data lean toward larger organizations, as more than half of the responding organizations were from multi-hospital or integrated health delivery systems. Even so, the report provides the most current and comprehensive data available at the moment. It’s a practical tool for healthcare employers trying to understand the cost and time […]

1 2 3 4 ›»