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Healthcare Blog
You’ll find the latest healthcare news and announcements from Intelliworx, plus insights and analysis as we blog on the B2B topics that matter to the healthcare community, including recruitment, onboarding, credentialing, and more.
The 7 most-read posts on the Intelliworx government and healthcare blog in 2024
CX, predictions for government technology next year, telework and government modernization are among the most popular blog posts we published in 2025 by Intelliworx This year is the first year we’ve made a real effort to weigh in with our thinking on government technology. We also began our first venture into developing software for private-sector healthcare facilities in rural areas – to address the talent crunch. In total, we published 32 blog posts about government and healthcare. That’s a good start for the first year and we wanted to see which ones were most popular. So, for our final post of 2024, here are the most-read posts on the Intelliworx blog, based on a review of reader analytics. Number 7: Government and citizens stand to gain from CX improvements Martha Dorris says good customer experience (CX) is a ‘patriotic’ initiative that provides better service and enables the government to run […]
Year in Review: 10 Milestones Intelliworx Achieved in 2024
Intelliworx reached 39 ‘authorizations to operate’ this year, secured a 100% customer renewal rate, and launched new software solutions, among other accomplishments over the last 12 months by Intelliworx This year has been one of the most successful years for Intelliworx in our 20-year history. We’re very proud of our team and what we’ve accomplished. While we spend the bulk of our time on this blog dedicated to exploring informative topics (i.e. government modernization, digital transformation, CX and etc.) that we think are helpful to our customers – we hope you’ll excuse us if we indulge in a short victory lap. Below are some of the actions and outcomes that made this year a milestone in our company’s history. 1. Earned 100% customer renewal Winning customer renewals is different in the government space. Solution providers in the private sector merely have to convince a customer to renew annually. Customers may […]
Many healthcare employers see the struggle to recruit nurses grow
Nurses are the backbone of the healthcare system, yet a dearth of talent means this persistent problem continues to weigh on employers by Intelliworx As it is with providers, healthcare employees everywhere are struggling to attract nurses. That’s according to a new report by the Medical Group Management Association (MGMA). Citing an MGMA Stat poll from May 2024, the report says, “22% of medical group leaders say their nurse recruitment and hiring efforts improved in the past year, while the majority (78%) say they have seen little change (43%) or experienced worsened conditions (35%).” The top factor contributing to this healthcare recruiting challenge is a dearth of talent. There simply aren’t enough nurses and it’s hitting rural locations even harder. Why? “While some practice leaders noted a smaller pool of candidates in their rural markets, most respondents pointed to tough competition for qualified candidates from hospitals and larger organizations with […]
How healthcare staff compensation has changed over the last five years
“Sizable compensation increases for these roles are in line with anecdotal reports about the continuously competitive labor market,” according to a new report by MGMA by Intelliworx The shortage of providers is perhaps the biggest challenge facing rural healthcare facilities. Accordingly, there’s a lot of focus on incentives to attract more providers, particularly compensation. Providers are an important part of the puzzle. However, it’s important to remember they usually have a team to support them. These team members handle a wide range of supporting tasks from negotiating with payers – to prepping patients to be seen by a provider. They are crucial to keeping things running smoothly. To that end, the Medical Group Management Association (MGMA) is out with a new report that benchmarks the growth in management and staff compensation. While the report benchmarks the changes over several different time periods, we believe the 5-year time frame is the […]
3 systemic problems in healthcare staff that may magnify the talent shortage
Observations from three healthcare conferences suggest the short-term remedy for backfilling vacant provider positions may be making the problem worse in the long run by Intelliworx There’s an intense shortage of provider talent in healthcare. While there’s no disagreement over that fact, leaders may be unknowingly adding to the problem. That’s our takeaway after having exhibited at three healthcare conferences over the last six months or so. These conferences included the 3RNET annual conference, which is aimed at hospital administrators; the AAPPR annual conference serving recruiters who specialize in finding providers; and the ASHHRA which is for healthcare human resources staff. We sent a handful of people to work at the booth and walk the floor at each event. We universally heard about the talent shortage at these conferences – and made some observations about the way the industry is addressing this key issue. 1. Healthcare leaders are too busy firefighting […]
How nursing leaders are tackling recruiting and retention amid burnout and shortages
Survey of nursing managers shows many are leaning on contingency staffing talent to bridge the staffing gap near-term while improving processes and adding tech over the long-term by Intelliworx® Nurses are the backbone of the U.S. healthcare system. Hospitals and clinics around the nation simply could not run without them. This means the role of managing a team of nurses is an important job – and one that seems to be getting harder all the time. A recent survey of nursing leaders by the staffing firm AMN Healthcare illustrates this notion in detail. It’s among the most challenging jobs in healthcare, wrote one nursing leader in response to an open-ended question: “It is one of the most difficult jobs in the entire hospital! You have to be a liaison between nursing, medical services, housekeeping, engineering, grounds, nutrition, social work, physical therapy, finance, supply chain, patients, their families all while keeping […]
Survey: 45% of healthcare providers will refuse a job offer if the recruiting experience is poor
Providers say the most attractive qualities of working in a rural healthcare facility are lower cost of living, more time with patients and better work-life balance by Intelliworx When it comes to recruiting providers, healthcare facilities don’t get a second chance to make a good first impression. That’s one high-level finding of a 5-question snap survey of 107 U.S. healthcare providers we just fielded. This matters because healthcare is already facing a talent shortage. The matter is even more acute in rural facilities because the available talent pool is smaller and shrinking as the Baby Boomer Generation retires. Rural facilities will have to work harder to attract talent. There is room for optimism too though. Providers also shared what they see as the benefits of working for a rural facility. The fact is many providers are attracted to the medical community out of a sense of compassion for humanity. It’s […]
A Porter’s Five Forces Analysis for Provider Talent in Rural Healthcare
Direct competition from urban hospitals is just one factor among many that make up the competitive landscape for provider talent by Intelliworx The renowned economist Michael E. Porter first published his “Five Forces” framework for analyzing competitive markets in the Harvard Business Review (HBR) in 1979. Porter’s Five Forces, provides a sound way to analyze the competitive landscape necessary to develop a winning strategy. The fact that Porter refers to a landscape is telling. Competitors are just one factor in a competitive landscape. Porter realized that competition stems from more than just rival products – but also the actions of customers, partners and even new technology. Perhaps to emphasize this point, Dr. Porter updated the framework in 2008 and republished it in HBR. He also offered this explanation to go along with it: “In essence, the job of the strategist is to understand and cope with competition. Often, however, managers […]
The 7 trends rural healthcare recruiters must navigate in 2024
The demand for healthcare continues to outpace as the supply of providers shrinks. The recruiting of physicians and nurse practitioners has become more challenging. That’s according the Review of Physician and Advanced Practitioner Recruiting Incentives, by AMN Healthcare (formerly Merritt Hawkins). The infographic nearby depicts data from the 30th annual study is based on data stemming from 2,676 providers that AMN has placed into permanent positions over a one-year period. The most recent study identified seven trends that rural healthcare recruiters must navigate in 2024 and are as follows:
![The top recruiting challenges facing rural hospitals [and ideas for overcoming them]](https://intelliworxit.com/wp-content/uploads/2024/01/rural-hospitals-challenges-sander-sammy-38Un6Oi5beE-unsplash-1920x1080-1-jpg-500x300.webp "The top recruiting challenges facing rural hospitals [and ideas for overcoming them]")
The top recruiting challenges facing rural hospitals [and ideas for overcoming them]
Survey research finds the lower cost of living, greater autonomy and a higher sense of fulfillment are attractive characteristics rural healthcare facilities should pitch to prospective provider candidates by Intelliworx Rural healthcare facilities are under financial pressure. At the end of 2022, the American Hospital Association (AHA) reported 136 rural hospitals closed between 2010 and 2021. The trend hasn’t slowed down either. As we turned the corner on the New Year, another 88 hospitals, many of which are rural, shuttered or cut back on the healthcare services offered. There are many reasons why this is happening. One significant factor is that rural facilities struggle to attract talent, such as physicians, physician assistants (PAs) and nurse practitioners (NPs). A periodic survey – Rural Physician Recruitment and Staffing Survey Results – by Jackson Physician Search does well to quantify some of the challenges and propose some ideas for overcoming them. Below are […]