A new survey reveals that growing tensions between healthcare providers and insurance payers are taking a toll on morale, efficiency, and retention. Nearly three in four providers say payers deny treatments at least some of the time, with many citing the burden of navigating claims as excessive and demoralizing. Alarmingly, 44% have considered leaving their jobs over the issue. While some employers are seen as supportive, nearly half of respondents believe more could be done to help. Healthcare organizations are encouraged to assess internal burdens, identify best practices, and address payer-related stress during hiring and exit processes to better support their care teams and safeguard patient-focused care.
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How Healthcare Employers Can Do More To Help Providers Manage Payer Frustration (MedCity News)