Healthcare

Intelliworx Rebrands Rural Healthcare Recruiting Platform as Workready

FOR IMMEDIATE RELEASE The company will return to the 3RNET Annual Conference for rural health professionals to exhibit applicant tracking, credentialing and generative AI enhancements Williamsburg, VA – August 12, 2026 – Intelliworx announced today it has rebranded its rural healthcare recruiting platform as Workready. A secure cloud-based software solution, Workready was engineered to support the distinct talent acquisition needs of hospitals, clinics and healthcare practices located in rural America. “Rural healthcare has to make a different pitch to attract the talent they need to deliver accessible healthcare to areas with a lower population density,” said Intelliworx CEO Rob Hankey. “Yet rural facilities do have unique advantages such as greater clinical autonomy and work-life balance, among others; Workready was designed from the start with this in mind.” Benchmarks across the industry show that it takes an average of three months to fill a provider vacancy at a cost of $16,000 […]

Stethoscope resting on an American flag, representing the VA's role in recruiting rural healthcare providers

How the VA is convincing providers to consider working in rural healthcare

Resident feedback in a pilot that improves veteran healthcare access shows exposing providers to rural healthcare rotations is a “grow-your-own” strategy for solving the talent shortage by Intelliworx Cracking the code to attract more providers to careers in rural healthcare may be as simple as exposing them to the experience. A new pilot program established by the Department of Veterans Affairs (VA) is receiving rave reviews from participating medical residents. “Surveys of residents who have taken part in the pilot report overwhelmingly positive experiences,” according to a public affairs story published on the government agency’s website. That alone ought to be music to a rural healthcare recruiter’s ears, yet the sentiment expressed by doctors who’ve taken part is even more compelling: “After my rotation, I would seriously consider working at an IHS or VA facility,” said resident Dr. Chantel Clark. Stay in touch by subscribing to our email newsletter. We will […]

Clinician wearing smart glasses reviews holographic diagnostic displays, illustrating AI in rural healthcare

Real-world lessons from implementing AI in rural healthcare

From emergency department pilots to campus-wide rollout, rural facilities share hard-won lessons on AI implementation, including leadership education, steering committees, safe experimentation, and using ambient tools to ease provider workload When everyone else is zigging, that’s a good time to zag. Such was the case for the Arizona-based Mount Graham Regional Medical Center when it implemented an ambient listening tool, powered by AI, in its facility. While many hospitals are focused on bringing this to clinics, this hospital started with the emergency department (ED), according to Justin Millar, the organization’s CIO. His comment was part of a webinar hosted by the American Hospital Association (AHA) titled “Building the AI-Ready Rural Workforce: What Leading Hospitals Are Doing Now.” The session provided first-hand accounts of AI implementations from four executives across three different rural facilities. AI to improve patient charts with less effort Ambient listening tools promise to help doctors with charting […]

How long on average does it take to credential a provider in 2026?

Industry surveys show benchmark averages ranging from 30-90 days, but real-world delays often stretch to 120 or more days; in some cases, for independent providers facing holdout payers, credentialing takes more than a year A nurse practitioner (NP) left the hospital system she was working for to open her own clinic in a small rural town. She’s an experienced provider who has been practicing medicine for more than 25 years and holds a doctorate degree in nursing. She knew opening a clinic would be challenging but was unprepared for the effort it would take to get credentialed from payers. Most payers credentialed her in 3-6 months; however, one was a holdout. It took more than a year to get credentialed, and unfortunately, most of the 600 patients who followed her to her clinic used that payer. It’s not just a matter of her being unable to invoice and get paid […]

Stuck candidates: Qualified mid-funnel applicants lost in the healthcare HR recruiting pipeline

Focusing on ‘stuck candidates’ helped this healthcare system uncover qualified candidates overlooked by automation, streamlined recruiting, improved CX, and saved HR time and budget The talent shortage in healthcare is real, yet there are internal processes that compound the issue. That’s according to a recent webinar, which was CLE-accredited, by the American Society for Health Care Human Resources Administration (ASHHRA). The CLE eligible webinar featured Mary Warwick, MSHR, who is a director of talent acquisition for Community Health System. The webinar was hosted by Matt Rimer, the co-founder and chief operating officer at RogueHire. Community Health is a non-profit provider that operates four hospitals in Central Valley, California. It cut its time-to-fill provider positions by 47 days in just 12 months by focusing on ‘stuck candidates’ in their recruiting pipeline. Focusing on ‘stuck candidates’ reduces time-to-fill Time-to-fill is a key metric in healthcare talent acquisition. Industry benchmarks show it takes […]

Eliminating rote work: Effective use cases for AI in healthcare

Healthcare is moving faster to adopt AI than any other industry; the most effective implementations remove repetitive and rote work AI can do amazing things, yet the technology is prone to making mistakes. Spotting those errors requires expertise. Mark Bates, who leads the product team here, summed this up nicely for Healthcare IT Today: “The best use case is augmenting existing skills, knowledge, and experience, especially in a nuanced industry like healthcare. While generative AI can process and organize vast amounts of information – beyond a human capacity – it still takes a layer of institutional knowledge to identify the kernel of insight worth pursuing.” That’s the approach we’ve taken in adding AI to our rural healthcare recruiting platform. It’s also the approach that seems to be most pervasive in healthcare. A recent story by The Wall Street Journal (WSJ) – Hospitals are a proving ground for what AI can […]

5 healthcare credentialing challenges this recruiting platform solves for rural facilities

Overconfidence in credentialing processes can easily lead to $50k-$100k lost monthly billings per provider; Healthcare Workforce Management addresses the blind spots and prevents revenue leakage Time is money, especially when it comes to recruiting and onboarding new providers in healthcare. While most businesses can hire new staff and put them to work right away, that’s not true in healthcare. Healthcare employers need to ensure providers are properly credentialed before they can see patients. Credentialing isn’t just about licenses to practice medicine. Those things are important and required, but so too is payer credentialing. Newly hired providers can’t even see patients until they are credentialed, let alone bill for providing those services. Health insurance companies each have their own unique processes for credentialing – and it takes time. Many say too much time. However, this means healthcare facilities and rural hospitals must have their processes fine-tuned, or risk adding to the […]

In a boost to rural healthcare, Intelliworx adds generative AI to its healthcare recruiting platform to help attract providers

FOR IMMEDIATE RELEASE Pragmatic approach to artificial intelligence aims to augment human resources, enabling rural healthcare to compete more effectively amid the shortage of healthcare providers Williamsburg, VA –January 29, 2025 – Intelliworx announced today it has added generative AI to its healthcare recruiting platform, Healthcare Workforce Management. The new feature assists human resources and recruiters in drafting job descriptions with key requirements such as education, experience, certifications and licenses. Healthcare employers benefit by generating more complete, compelling and tailored job descriptions to attract the best provider candidates. “The use case for this implementation of generative AI can be summarized as ‘further and faster’ with the same resources,” says Mark Bates, vice president of product management for Intelliworx. “It’s an elegantly simple implementation that provides a recruiter or HR manager with a first draft that is 80-90% complete at the click of a button.” Many healthcare employers keep a library […]

1-in-4 healthcare organizations experience as much as $1 million (or more) annually in lost billings due to credentialing issues

Lost billings: The financial impact of provider credentialing process in healthcare

New survey finds one in four healthcare organizations experience as much as $1 million (or more) annually in lost billings due to credentialing Healthcare organizations report completing provider credentialing faster than in prior years and expressed confidence in their processes. Even so, more than one-third of respondents experience lost billings as a result of credentialing challenges. That’s according to a new survey we commissioned of human resources, operations and finance professionals working for U.S. healthcare organizations. More than four in 10 (43%) of respondents said their organization experiences $50,000 or more in lost billings every month as a result of credentialing issues. Further, one in four (25%), experience lost billings to the tune of $100,000 a month or more. When considering the impact on a yearly basis, those losses in monthly billing quickly add up to seven figures. The contrast between the confidence expressed in the process and the financial […]

Survey finds one in four healthcare organizations experience as much as $1 million annually in lost billings due to credentialing issues

FOR IMMEDIATE RELEASE While most respondents expressed confidence in their process, the contrast with the financial impact suggests a ‘credentialing confidence paradox’ Williamsburg, VA – January 15, 2026 – The process of credentialing healthcare providers after they’ve accepted a job offer is having a financial impact on healthcare organizations, according to a new survey by Intelliworx. The survey polled 214 human resources, operations and finance professionals working for U.S. healthcare organizations. It found that more than four in 10 respondents said their healthcare organization experiences up to $50,000 in lost billings every month. Another 25% say they miss out on billings to the tune of $100,000 a month or more. Further, one in 10 respondents reported lost billings in excess of $200,000 per month. On an annual basis, missed monthly billings can add up to millions of dollars in lost annual revenue. “Healthcare is unique because after they’ve gone through […]

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