Intelliworx News and Announcements
Find the latest news and announcements from Intelliworx, plus insights and analysis as we blog on the B2B topics that matter to the federal government community, healthcare facilities, and the private sector.

How nursing leaders are tackling recruiting and retention amid burnout and shortages
Survey of nursing managers shows many are leaning on contingency staffing talent to bridge the staffing gap near-term while improving processes and adding tech over the long-term by Intelliworx® Nurses are the backbone of the U.S. healthcare system. Hospitals and clinics around the nation simply could not run without them. This means the role of managing a team of nurses is an important job – and one that seems to be getting harder all the time. A recent survey of nursing leaders by the staffing firm AMN Healthcare illustrates this notion in detail. It’s among the most challenging jobs in healthcare, wrote one nursing leader in response to an open-ended question: “It is one of the most difficult jobs in the entire hospital! You have to be a liaison between nursing, medical services, housekeeping, engineering, grounds, nutrition, social work, physical therapy, finance, supply chain, patients, their families all while keeping […]

Troubleshooting what went wrong with FAFSA – and how to fix it
Digital modernization is harder than it sounds; here’s what we believe went wrong and how we think this could be prevented in the future by Intelliworx® Note: Our intent here isn’t to criticize the government or another solution provider trying to help the government, but to contribute to an important conversation about what happened. Just like an after-action review (AAR) in the military, nobody can solve a problem if we’re all too afraid to talk about the realities in public. To that end, we’ve done our best to describe suggestions in a positive fashion. Intelliworx has helped some 30 federal agencies transform hundreds of government forms. We don’t just turn paper forms into digital copies like PDFs, we transform the whole business process making it better and easier for everyone involved. We have a special interest in education too. This is because we’ve helped the Department of Veterans Affairs (VA) […]

Survey: 45% of healthcare providers will refuse a job offer if the recruiting experience is poor
Providers say the most attractive qualities of working in a rural healthcare facility are lower cost of living, more time with patients and better work-life balance by Intelliworx When it comes to recruiting providers, healthcare facilities don’t get a second chance to make a good first impression. That’s one high-level finding of a 5-question snap survey of 107 U.S. healthcare providers we just fielded. This matters because healthcare is already facing a talent shortage. The matter is even more acute in rural facilities because the available talent pool is smaller and shrinking as the Baby Boomer Generation retires. Rural facilities will have to work harder to attract talent. There is room for optimism too though. Providers also shared what they see as the benefits of working for a rural facility. The fact is many providers are attracted to the medical community out of a sense of compassion for humanity. It’s […]

Intelliworx to Showcase Workforce Management Software at AAPPR and ASHHRA Healthcare Conferences
FOR IMMEDIATE RELEASE Rural healthcare struggles to attract and retain providers; Intelliworx helps solve this challenge by streamlining the processes of talent acquisition and staff retention Sterling, VA – March 21, 2024 – Intelliworx, a leading provider of workflow and process automation software for rural healthcare and government, announced today it will exhibit its product at two conferences focused on healthcare provider recruiting and retention. The two conferences – the 2024 AAPPR Annual Conference and the 2024 ASHHRA Annual Conference and Exposition – are both focused on the challenges of recruiting medical staff. “There’s a shortage of provider talent that makes recruiting tough for everyone,” said Intelliworx CEO Rob Hankey. “Yet we know from research that a range of economic, geographic and societal factors all make attracting providers even harder for rural healthcare facilities.” Intelliworx believes a key part of the remedy is streamlining and refining processes for recruiting, onboarding […]

A Porter’s Five Forces Analysis for Provider Talent in Rural Healthcare
Direct competition from urban hospitals is just one factor among many that make up the competitive landscape for provider talent by Intelliworx The renowned economist Michael E. Porter first published his “Five Forces” framework for analyzing competitive markets in the Harvard Business Review (HBR) in 1979. Porter’s Five Forces, provides a sound way to analyze the competitive landscape necessary to develop a winning strategy. The fact that Porter refers to a landscape is telling. Competitors are just one factor in a competitive landscape. Porter realized that competition stems from more than just rival products – but also the actions of customers, partners and even new technology. Perhaps to emphasize this point, Dr. Porter updated the framework in 2008 and republished it in HBR. He also offered this explanation to go along with it: “In essence, the job of the strategist is to understand and cope with competition. Often, however, managers […]

7 financial disclosure tools government ethics shops need to streamline conflict review
Agencies review tens of thousands of financial disclosure forms from civil servants every year, here’s how 39 agencies have made things easier for their ethics offices by Intelliworx Every year ethics offices around the government face a time crunch during the financial disclosure period. That’s when lawyers and compliance officials sort through tens of thousands of disclosure forms submitted by civil servants looking for conflicts of interest. While only the most senior government employees are typically required to do this, it still amounts to hundreds of thousands of forms. In the last six years, Intelliworx has helped 39 government ethics offices process more than half a million financial disclosure forms. Why are we involved? We built a software platform that not only digitizes financial disclosure forms (including OGE-450 and OGE-278) but also digitizes the entire process – from data collection to review and approval. That makes it easier for civil […]

The 7 trends rural healthcare recruiters must navigate in 2024
The demand for healthcare continues to outpace as the supply of providers shrinks. The recruiting of physicians and nurse practitioners has become more challenging. That’s according the Review of Physician and Advanced Practitioner Recruiting Incentives, by AMN Healthcare (formerly Merritt Hawkins). The infographic nearby depicts data from the 30th annual study is based on data stemming from 2,676 providers that AMN has placed into permanent positions over a one-year period. The most recent study identified seven trends that rural healthcare recruiters must navigate in 2024 and are as follows:

The 7 common challenges digitizing federal application processes solves
More agencies are digitizing forms and processes because it’s a cost-effective way for the government to deliver a higher quality of service and benefits to citizens by Intelliworx The key to the federal government’s digital transformation is to keep the big picture in mind. So wrote our CEO Rob Hankey in a recent article contributed to FEDweek. Digitizing a single form is relatively straightforward, he noted. The hard part is mapping the data collected on these forms to the larger business process and workflow. The management of applications – or application management – is a good example. Citizens must apply for a range of government benefits, authorizations, and services at different times in their lives. This ranges from obtaining a passport and requesting student loans – to securing permits to use federal land and applying for federal housing grants. There are a lot of good reasons for the renewed enthusiasm […]

Proactive accountability is the key to telework in the federal government
Nearly 60% of the federal workforce works remotely today; here’s the gist of what agencies need to demonstrate the value of telecommuting
The debate over telework has reached new heights. Some folks are for it – others are against it – and few seem to be giving up any space for compromise. In the interim, federal agencies are stuck juggling competing interests from employees, leaders and politicians.
The Federal Aviation Administration (FAA) is a recent example. Following pressure from Congress and the Administration, it began pressing employees to return to the office last year. However, they have recently backed off following union pressure.

Streamlining Digitizing of Government Documents Demands Comprehensive Process Mapping (FEDweek)
Taking a single form and digitizing it is straightforward; the challenge lies in planning how the form’s data will fit back into the overall business process. I spoke with a procurement officer facing a unique issue while attending a recent federal agency event crucial to raising awareness of solutions for the government’s digital transformation goals. The agency needed to capture and integrate hand-signed consent forms into dual record systems, as they could not accept electronic signatures. This highlights an essential aspect of government form digitization – understanding that forms are a part of a larger business workflow. Forms simply collect data that is to be used. It’s essential to map out the entire business process. Read the full post here: Efficiently Digitizing Government Documents Requires Mapping out the Whole Process (FEDweek)