Perceiving “failure” as lessons learned: 5 truths for modernizing government tech
Government tech leaders can break the cycle of risk aversion by reframing project setbacks as essential learning opportunities that drive iterative modernization and cultural change by Intelliworx Few topics attract attention in technology circles like a failed IT project. In government circles, the fear of failure with technology projects is real. High-visibility government technology projects that fall short of promises earn negative news, commentaries, GAO reports and potentially congressional hearings. The risk of failure is fairly high, too. By the government’s own accounting, its track record leaves a lot to be desired. As a result, it’s reasonable for a civil servant to believe that being part of a high-visibility IT project that fails will adversely impact their career progression. This incentivizes the status quo and resistance to change. Silicon Valley recognized this problem – phrases like “fail fast” and “embrace failure” changed the perception of that word. Instead of viewing […]