Intelliworx News and Announcements
Find the latest news and announcements from Intelliworx, plus insights and analysis as we blog on the B2B topics that matter to the federal government community, healthcare facilities, and the private sector.
Changing expectations: 5 physician recruiting trends for healthcare leaders to know
Physician hiring incentives are moving beyond compensation, as candidates increasingly weigh family needs, spousal employment, and work-life balance? One of the most significant changes in physician recruiting is the impact a new role will have on a physician’s family.? So said Doug Lewis, vice president of talent acquisition at Sentara Health, and an integrated, not-for-profit health care delivery system based in the southeast. He shared his insights on a recent MGMA podcast with Daniel Williams, who hosts the organization’s podcast. Doug is also a board member at the Association for Advancing Physician and Provider Recruitment (AAPPR). That’s worth noting because the AAPPR produces solid research reports that help to answer important questions, such as: How long does it take for a healthcare employer to fill a provider vacancy?? There was a time when compensation was perhaps the single most important factor in physician hiring. That’s true both from the provider’s […]
CIOs, CAIOs, and CDOs: survey says these federal roles need more clarity
“Despite modest improvements in overall role clarity, the expanding and overlapping nature of data and technology leadership roles create ongoing confusion.” Sometimes a job grows too large for any one leader to effectively manage. Managing technology is a prime example. Where technology was once the sole purview of the CIO, the integration of technology into daily work has made it too big a job for any one leader. There have been a number of new technology-related leadership titles cropping up in the last decade or so: chief technology officer (CTO) chief information security officer (CISO) chief privacy officer (CPO) or the senior agency official for privacy (SAOP); and chief data officer (CDO). The role of the CDO was fueled by the Evidence Act, which was signed into law in early January 2019. It required government agencies to create a CDO position, whose goal was to ensure government data was accessible […]
Federal CDO-CIO relationships are driving a data-centric culture
CDOs say close collaboration with CIOs also helps IT project prioritization, lends authority, and supports budget allocation Federal chief data officers (CDOs) faced a wave of changes in recent years, according to a survey of chief data officers, by Deloitte and the Data Foundation: “The CDO community navigated a year of unprecedented change, including a new administration, unexpected workforce reductions, and evolving AI priorities, while continuing to mature as a function across the federal government.” One of the most significant changes was to their reporting structure as nearly a quarter (24%) got a new boss last year. More than half of CDOs (52%) say they now report to the chief information officer (CIO), which is up substantially from 36% in 2024 and 33% in 2023. Stay in touch by subscribing to our email newsletter. We will never share or sell your email address. Complementary working relationships The CDO reporting […]
Federal chief data officers are “critical” to scaling government AI
CDOs are the caretakers of government data, drive internal and external collaboration, and may have sound ideas for developing AI implementation metrics The federal government’s experimentation with AI has grown substantially. OMB recently reported 3,600 different use cases, which represents 70% growth over previous years, according to FedScoop. As the use cases pile up, one technology role is emerging as instrumental for success in AI: the chief data officer or CDO. The “expanding intersection of data and artificial intelligence responsibilities” was “a common theme” in a newly published survey by Deloitte and the Data Foundation. As one of the 189 CDOs polled for the 2025 Survey of Federal Chief Data Officers, which was published in March 2026, characterizes the role as ‘more critical with the introduction of AI.’” The survey findings point to three clear reasons, which follow below. Stay in touch by subscribing to our email newsletter. We will […]
What allied healthcare pros want to change about onboarding new providers
80 verbatim comments from allied healthcare workers call for process improvement, automation of administrative tasks, and better communication and collaboration by Intelliworx Provider credentialing is a tedious and time-consuming task. It can also be costly. Why? Healthcare organizations cannot invoice payers for services rendered until they are credentialed. Credentialing includes verification of board certification and also credentialing by individual payer organizations, such as insurance companies. Completing the process can take months. That time, during which providers are drawing salaries but not authorized to provide care, can add up to $1 million or more in lost billings, on an annual basis. That’s according to a survey we fielded earlier this year of 214 U.S. allied healthcare organizations. There are several other credentialing surveys, which we’ve reviewed and summarized, that substantiate this finding. Stay in touch by subscribing to our email newsletter. We will never share or sell your email address. The credentialing […]
Should data integration be elevated as a federal tech priority?
Legacy systems, inconsistent standards, and competing leadership roles make data integration hard – but it may prove crucial to scale government AI pilot programs by Intelliworx Nearly a dozen chief information officers (CIOs) at federal agencies recently outlined their top 10 technology priorities for 2026. Artificial intelligence (AI) was at the top of the list, and the Internet of Things (IoT) was at the bottom. Here are the priorities in order: Artificial intelligence and machine learning; Infrastructure modernization; Cybersecurity and risk management; Zero trust architecture; Data management and analytics; Applications modernization; Cloud computing; Workforce transformation; Digital government and citizen experiences (i.e., CX); and Internet of Things (IoT) management. One important aspect of technology that isn’t mentioned is data integration. To be fair, many technologists would argue that data integration is an implied task associated with modernization and data management. These are the high-level objectives – the variety used to justify budget requests. […]
20 current statistics summarizing the U.S. government’s spending on IT [with citations]
The federal government invested more than $100 billion in IT during FY 2025, across more than 4,000 projects within 25 different agencies by Intelliworx The U.S. government is by far the biggest IT customer in the world. Based on a 2025 estimate for global IT spending by the technology research firm Gartner, the federal government accounts for about 1.8% of all IT spending globally. It’s an eye-popping number for sure, but context is important. So, we recently dove into the available public data on the spending. We should note that we found a few interesting historical factoids – and did some of our own ‘napkin math’ along the way. Stay in touch by subscribing to our email newsletter. We will never share or sell your email address. 1. How much does the federal government spend on IT? The U.S. federal government invested $102.31 billion in information technology during its 2025 fiscal […]
How long on average does it take to credential a provider in 2026?
Industry surveys show benchmark averages ranging from 30-90 days, but real-world delays often stretch to 120 or more days; in some cases, for independent providers facing holdout payers, credentialing takes more than a year A nurse practitioner (NP) left the hospital system she was working for to open her own clinic in a small rural town. She’s an experienced provider who has been practicing medicine for more than 25 years and holds a doctorate degree in nursing. She knew opening a clinic would be challenging but was unprepared for the effort it would take to get credentialed from payers. Most payers credentialed her in 3-6 months; however, one was a holdout. It took more than a year to get credentialed, and unfortunately, most of the 600 patients who followed her to her clinic used that payer. It’s not just a matter of her being unable to invoice and get paid […]
![Philosophical considerations for government AI keeping a “human in the loop” [HITL]](https://intelliworxit.com/wp-content/uploads/2026/03/government-ai-hitl-Gemini_Generated_Image_44rxyn44rxyn44rx-scaled-400x250.webp "Philosophical considerations for government AI keeping a “human in the loop” [HITL]")
Philosophical considerations for government AI keeping a “human in the loop” [HITL]
Lessons from 50 years of customer service automation: as AI adoption accelerates and AI agents are poised to function autonomously, human judgment and oversight are essential by Intelliworx When technology works as intended, it streamlines workflow, automates rote work and boosts productivity. The challenge is that it doesn’t always work as intended. Sometimes this works out well. For example, the collaboration tool Slack was originally created as an internal communications platform for a gaming company. That focus didn’t take hold in the market, so the company pivoted and the rest is history. At other times, it leads to unintended consequences. This is particularly true for anomalies and corner cases. These are the variety of issues that don’t fit neatly in a spreadsheet and break the binary limitations of traditional computing processes. Over-reliance on automation in customer service Customer service is the quintessential example. This function has become highly automated, and […]
Stuck candidates: Qualified mid-funnel applicants lost in the healthcare HR recruiting pipeline
Focusing on ‘stuck candidates’ helped this healthcare system uncover qualified candidates overlooked by automation, streamlined recruiting, improved CX, and saved HR time and budget The talent shortage in healthcare is real, yet there are internal processes that compound the issue. That’s according to a recent webinar, which was CLE-accredited, by the American Society for Health Care Human Resources Administration (ASHHRA). The CLE eligible webinar featured Mary Warwick, MSHR, who is a director of talent acquisition for Community Health System. The webinar was hosted by Matt Rimer, the co-founder and chief operating officer at RogueHire. Community Health is a non-profit provider that operates four hospitals in Central Valley, California. It cut its time-to-fill provider positions by 47 days in just 12 months by focusing on ‘stuck candidates’ in their recruiting pipeline. Focusing on ‘stuck candidates’ reduces time-to-fill Time-to-fill is a key metric in healthcare talent acquisition. Industry benchmarks show it takes […]