Financial disclosure and customer experience (CX) were among the most popular categories of content among readers interested in modernizing the federal government’s tech
We published about 40 posts on the Intelliworx blog in two distinct sections: government and healthcare. That’s on par with our efforts in prior years.
As has become our custom, we go back through the analytics at the end of the year to see what was of most interest to readers. Below are the most-read blog posts for 2025.
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Number 7: CX is a bipartisan issue for the federal government
More than aesthetics, good design across websites, apps, and even those arduous government forms, drives efficiency that saves time and taxpayer money.
Read more: Good design and customer experience (CX) is a bipartisan issue we should all get behind
Number 6: Financial disclosure made easy for the government
Nearly 40 ethics offices in the federal government use FDonline to make it easier for civil servants to file financial disclosure forms – and for compliance professionals to certify those disclosures and mitigate potential conflicts of interest.
Read more: 11 ways FDonline simplifies financial disclosure requirements for federal agencies
Number 5: How the federal government is implementing generative AI
Federal agencies are exploring ways to use generative AI to extract and standardize unstructured data, analyze high volumes of text-based feedback, and improve customer experience.
Read more: 6 generative AI use cases across the federal government
Number 4: Federal permitting is prime for modernization
Manufacturers must apply for permits from as many as a dozen different agencies, adding high cost and time to the permitting process. All those forms could be consolidated into one streamlined process. That would simplify the process for applicants and federal workers, save taxpayer money, and help manufacturers focus on building things.
Read more: Thought experiment – consolidating a dozen different federal permitting applications
Number 3: Modernizing the federal government with AI
Federal Chief AI Officers (CAIO) say the benefits of AI outweigh the risks. The biggest challenge is finding practical use cases that can be scaled across government IT.
Read more: 10 senior tech leaders talk AI use in modernization for the federal government
Number 2: SBA certifies Intelliworx as an SDVOSB
Intelliworx CEO Rob Hankey served as a rotary wing pilot in the U.S. Army, and later as a flight test engineer. Both experiences had a profound influence on his venture into SaaS and technology.
Read more: SBA certifies Intelliworx as a Service-Disabled Veteran-Owned Small Business (SDVOSB)
Number 1: Department of Veterans Affairs financial disclosure SaaS case study
The Department of Veterans Affairs (VA) capitalized on the success of a small IT project focused on solving a specific technical problem preventing 150 SGEs from filing financial disclosure forms. Next, it rolled out the modernized process, through FDOnline, for 13,000 filers and 5,000 supervisors enterprise-wide.
Read more: SaaS case study: How the Department of Veteran Affairs modernized financial disclosure
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Intelliworx has been providing purpose-built software to the federal government for 20 years and currently serves 40+ federal government agencies. The company is a certified service-disabled veteran-owned small business (SDVOSB) and is FedRAMP-authorized.
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